Player Protection: Your 1st Visit to the Casino
Would you like to experience the unique casino feeling live and try your luck at roulette, black jack or the most popular slot games in one of our 12 casinos in Austria?
Here you get all the information for your visit to the casino
Please take some time for your first visit. From check-in at the casino reception to your gaming experience, the following steps await you in each of our 12 casinos:
1. Your Valid Official Photo ID
Please present a valid official photo ID* at the reception desk to register.
At reception, you will also be asked for other personal details, such as your home address and place of birth.
*) Please find out more details on valid official photo IDs here:
2. Your Announcement
Similar to opening a bank account, we are legally obliged to ask you for some additional information and your signature.
3. Your Smile
A photo of you is taken during each visit for identity checks and security purposes.
4. Your Glücks Card
With the Glücks Card bonus programme, you can enjoy numerous benefits and special discounts in all 12 casinos in Austria.
5. Your First Win
We are happy to offer you discounted welcome chips at the reception. For example, you can get 30 Euro welcome chips for only 27 Euro.
6. Your Experience
Look forward to exciting visits to our casinos. In addition to roulette, black jack, poker and the numerous slot games, there are plenty of entertaining events and special chances to win.
More Information about your Casino Visit
Casino Glossary
Discover the secrets behind the terms and exciting games to optimize your casino experience. From A for "Add-on" to Z for "Zero Game"
Admission
Admission to the casino is possible age 18 and up in accordance with the visiting and gaming regulations of Casinos Austria AG. It is important to know that an official photo ID (driving licence, identity card or passport) is required for check-in on every visit. ID card copies, e.g. on a smartphone, cannot be accepted.